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Email: info@palvia.fi phone 040 620 8000 (from abroad +35840 620 8000)
The reservation becomes effective when the accommodation has been paid for. Payment is made by paying the invoice that will be sent to your email. If there are less than 30 days before the start of the accommodation, the reservation is paid immediately upon booking, otherwise 14 days/net. Prices include the currently valid VAT. You can pay by credit card or bank transfer. The reservation can be canceled free of charge when the cancellation is made at least 14 days before the start date of the accommodation. In this case, the full payment will be refunded. After this, the payment will not be refunded.
The person making the reservation must be at least 18 years old and be part of the group staying. Once made, the reservation may not be transferred to a third party. The accommodation can only accommodate the number of people it is reserved for. The use of your own tent or caravan in the area is prohibited.
The reserved accommodation is available from 16:00 on the day of arrival and must be handed over by 12:00 on the day of departure.
Clean sheets, duvet covers, pillowcases and sauna towels can be rented from the house (10€/set) or you can bring your own. The beds are not made and you are not allowed to sleep on them without linen. If the bed has been slept on without linen, the pillow, blanket and mattress cover will have to be washed, which will result in a laundry fee of 20€/bed for the customer.
The usual final cleaning is included in the accommodation price. If the final cleaning requires special measures, such as removing stubborn stains from furniture or terraces, degreasing the floor surfaces of the barbecue area, or removing dog hair from the furniture, they will be charged as additional work of €55/hour. Smoking is prohibited inside the resort. If smoking has been done indoors, the customer will be charged €130 for ozonation and ventilation. Garbage, snuff pads and cigarette butts that have fallen into yards and nature must be collected in the garbage containers yourself.
A permit is required for dogs and a one-time fee may be charged.
The customer is responsible for the movable property of the accommodation during the rental period. The customer is obliged to fully compensate for the damages caused to the object or its movable property.
Outdoors during the summer season Playing music and other loud noise between 11:00 PM and 7:00 AM is prohibited for the peace of the lakeside residents. Failure to comply will result in a €400 surcharge. The place is not suitable for outdoor partying late in the evening and at night!
In addition to these terms and conditions, guests also agree to follow other house rules.
The house has provided toilet paper, hand towels and kitchen paper only for the beginning, you must purchase additional supplies yourself. In the main house, the Wifi network name is Palvia and the password is Palvia123. Equipment may vary depending on the season.
Ice fishing and pole fishing do not require a separate permit, but fishing with a lure requires a state fishery management fee for those aged 18-64. Payment is available at verkkokauppa.eraluvat.fi. Don't dig up fishing worms in the yard! During the summer season, there are two rowing boats at your disposal.
The beach sauna is free for your use throughout your stay. It takes about an hour to heat up. Empty the ash tray under the heater into the ash container between heating sessions. Do not throw any drinks on the heater! The sauna must not be heated for more than 4 hours at a time, as the heater may be damaged. In winter, it is advisable to bring firewood inside to warm up the day before. The water in the showers will initially be cold for a while until the hot water reaches the showers. A separate smoke sauna is only available by separate order and depending on the weather.
The smoke dampers of fireplaces, ovens and stoves should not be touched, they must always be open! Do not remove smoke alarms from the ceiling, but ventilate by opening the exterior doors! The usual use of firewood (3 bags/day) is included in the accommodation price, additional use costs €10/bag.
– Only dry wood, no trash
Lighting the fireplace - combustion
– Stack the wood loosely, either in a campfire-like manner towards the back corner of the fireplace, or in a stack so that air can circulate well between the wood.
– Light the wood from above, not from below, because it smokes easily if there is no air.
– Add more wood only when the fire is burning well and not emitting smoke into the room.
The trash can is behind the outbuilding where you can leave your trash packed in bags. Empty bottles and drink cans on the ground next to the container. The regional waste collection point/recycling is located at 604 & Kesäraitti, 42330 Jämsä (Google), where you have to take the garbage yourself if the container is full.
All indoor spaces have electric radiators equipped with thermostats and room-specific air conditioning. The tent has a heater. The main building and the sauna fireplace room also have air heat pumps.
The main building's domestic and washing water comes from its own borehole and is completely clean. The water in the sauna building comes from the lake through filters, not recommended for drinking.
Only the usual final cleaning is included in the accommodation price. If the final cleaning requires special measures, such as removing hard-to-remove stains from furniture or terraces, degreasing the floor surfaces of the grilling area, collecting garbage from yard areas or removing dog hair from the furniture, they will be charged as additional work of €55/hour. You can rent bed linen and a sauna towel from the house (€10/set) or bring your own. Beds must not be slept on without bed linen. A laundry fee of €20/bed is charged if slept without.
Garbage, snuff pads and cigarette butts that have fallen into yards and nature must be collected in the garbage containers yourself.
We hope that your celebrations are full of joy and good memories! You can enjoy togetherness, outdoor games, sauna and barbecue without restriction, as long as you also respect other lake inhabitants and the environment. During the summer season, playing music and other loud noise outdoors between 11:00 p.m. and 7:00 a.m. is prohibited. The place is not suitable for outdoor partying late in the evening and at night!
Do not throw snuff bags or cigarette butts into yards and nature, they are poison for birds and other animals.
Error messages. In the event of any technical failure, please notify us immediately by message +35840 6208000, email: info@palvia.fi.
Remember to leave the keys in the main house, as well as any agreed service fees.
Operating instructions for household appliances can be found in the lower cabinets in the kitchen
- Don't overfill the machine, preferably wash more often
– Only use program no: 5
– Use Fairy detergent tablets (found in the pool cabinet)
– Always use baking paper on the oven tray. There is paper in the drawer.
– Preferably use the recirculation function
– Clean grease spills from the oven after use
– Do not leave an empty pan to heat up, but add butter or oil to it immediately.
– Do not heat pots and pans at maximum heat to avoid damaging them (<15).
– The smoke alarm in the ceiling goes off quite easily. Use a range hood.
– The smoke alarm will only stop sounding when the room has been ventilated by opening the exterior doors. No other action is required. Do not remove the alarms in the ceiling.
Do not place hot pans on tables without a base, the surface will melt. Clean pans and pots after use and return them to their places. Food scraps and garbage must be collected by customers in garbage bags. Grill grates and surfaces must be kept clean for the next use. Grease and food must be wiped off floor surfaces immediately to prevent dirt from spreading. Grill grates and cast iron pans (Muurikkapannu) cannot be washed in the dishwasher. They must be washed by hand in the sink.
The bilge pump is meant to be on all the time during the winter, do not turn it off. There is about 1.5 meters of water at the end of the pier. Make sure that children do not get into the bilge alone. Do not under any circumstances go diving under the ice! And don't let others do that either, the sense of direction disappears under the ice!
The exterior lights turn on and off automatically with the dimmer switch, but if you want them off, the switch is located in the 2-hallway.
Some of the room sockets have insect repellents, they are not harmful to people or pets. There is a Mosquito-Magnet outside A ladybug trap all summer long, the trap location must not be moved. They do not chase away ladybugs, but collect them.
For longer-term guests, there is the possibility to use a washing machine and a dryer. The water tank of the dryer must be emptied after use. Read the instructions if you are not familiar with the machines. Instruction manuals in the machine room. Ask for the possibility of using the machine room before staying.
There is a weather camera on the west end of the main building that records the road leading to the area. The camera is not turned on when customers are present.
The smoke sauna is heated by the house upon separate order. Heating takes 3-5 hours depending on weather conditions. When the heater has finished the heating, you have to go to the sauna you have to wait about 2 hours to go to the sauna so that you have time to freshen up.
Before taking a sauna, throw a bath (a few scoops water for the stove). Ventilate the sauna for a while with both doors open and open replacement air hatches under the windows.
Create a puddle, don't throw it! Use a long handle a slush bucket, with which you create a slush, but by no means throw it. Take a ladle of warm of water, place the base of the bucket on the stove stones and tilt the bucket as much as possible slowly one point at a time. This is how you achieve long-lasting wave, and no one has to crouch on the rafts.
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